home service software & automation · erie county

custom software and workflow automation for home service businesses.

we help hvac, plumbing, electrical, roofing, and other home service companies in Erie County, Pennsylvania reduce manual intake, follow-up, reporting, and repetitive back-office work.

pike10 logo

the process

a partner-style process for practical improvements.

  1. 01

    audit

    we start with one workflow that feels slow, manual, or hard to track, then clarify who touches it and where work gets stuck.

  2. 02

    design

    i turn the workflow into a simple map: inputs, handoffs, decisions, existing tools, automation opportunities, and places ai should or should not help.

  3. 03

    build

    i build the useful layer around the workflow: dashboards, forms, databases, automations, ai-assisted summaries, or custom tools where they actually fit.

  4. 04

    implement

    we test the system with real work, tighten the handoff, and leave your team with something understandable instead of a black box.

workflows i help fix

practical systems for the work between tools.

most home service companies do not need a giant software replacement first. they need the messy middle mapped, simplified, and supported with the right layer of software, automation, and ai.

01

intake, forms, and pdfs

cleaner intake workflows

turn forms, pdfs, emails, calls, and scattered notes into a structured flow: usable submissions, clean dashboards, source attribution, and admin review steps that do not depend on memory.

explore client intake
02

follow-up and handoff

better admin follow-through

build practical systems around leads, quote requests, vendor updates, client replies, and next actions so important follow-up does not disappear into inboxes, sticky notes, or disconnected spreadsheets.

explore lead follow-up
03

dashboards, reports, and ai support

useful operations layers

create the reporting, summaries, triage, and internal tools that sit around your existing systems: dashboards for status, ai-assisted drafts, cleaner records, and fewer manual updates.

explore reporting automation

about connor

software builder with a workflow-first eye.

i'm connor munson, the person who maps the workflow, builds the software, and stays close enough to understand the actual business problem.

i'm a computer science major at pennwest edinboro and the founder, owner, and operator of tfvision. building my own products, internal tools, and client systems has taught me that useful software is rarely just a screen. it is the workflow, the data, the handoff, and the business judgment around it.

i work across full-stack apps, databases, authentication, dashboards, ai-assisted features, computer vision models, and the glue code that connects tools into a calmer operating system for the business.

areas of expertise

workflow mapping and product judgmentfull-stack apps, dashboards & databasesai-assisted tools and automationscomputer vision and model-backed featurespractical deployment

have a workflow worth fixing?

let's find the practical software layer.

tell me one back-office workflow that feels too manual, scattered, or hard to track. i'll follow up with a practical read on what could be improved with software, automation, or ai.

request a workflow review